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Call Center Specialist Work@Home

We work with many of the world's largest and most well respected brands, and while each

industry requires vastly different expertise, we consistently deliver one thing that is vital to every

industry - an exceptional customer experience.

Sitel's Work@Home division is looking for qualified candidates to join our team of associates.

We hire talented people who share our passion for providing exceptional customer service. As a

Work@Home associate, customer calls will be routed to your home office.

Qualifications:

oPrior customer service experience preferred

oSales experience a plus; all projects will involve sales

oSelf-motivated and able to work independently

oExcellent verbal and listening skills

oProfessional and articulate voice

oAbility to multi-task in several computer applications at once while holding a conversation with

a customer

oEnjoy working in a fast paced, and at times, hectic environment while maintaining a

professional attitude

oPersonal Computer with Internet access required: 1.5 minimum upload and download speed

required (needed to interview and speed will be tested)

What we offer:

oPaid professional training attended from the comfort of your home

oMedical and dental benefits for full-time employees

o401(K)

oHourly based pay with possible incentive opportunities

oVacation and holiday pay

oPaid through direct deposit or total pay card (debit card)

oHired as an employee rather than independent contractor

oFull and part-time shifts available

oEmployee discounts with Sitel's many major brand-name partners including consumer

electronics companies, PC manufacturers, satellite service providers and mobile communication

companies.

To apply or to learn more:

http://www.sitel.com/careers/work-home/workhome-agent-job-description/


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